A Google User
Harrah's Phoenix Ak-Chin Casino Resort Harrah's Phoenix Ak-Chin Casino Resort
Maricopa, Arizona
"A Google User"
The facility and staff are exceptional. The marketing department leaves a lot to be desired. They have completely lost touch with their patrons. We have been Diamond Status for the last couple of years and now they have taken away the insentative to continue! Several of our other Diamond friends feel the same way and have elected to patronize other casino venues. I realize they need to pay for the beautiful new facilities but they are "biting the hand that feeds them!"