Diana Gergeanu
Casino Atrium Hilton Casino Atrium Hilton
Prague
"Diana Gergeanu"
I was multiple times there. First times it impressed me with everything: service quality, room quality, interior, breakfast. Last time however I received e very smelly room. It smelled very strong as a smoker room, even though it was written smoking is not allowed. Phone in room was not working so I went down to reception and they gave me another room which was ok. So I lost half an hour with this. Good part is they were nice and I was lucky they had another room available. Super nice customer service each time. Room quality (smell, lights? Phone issues) is not the greatest. I will keep my 5 star rating though for the great service and breakfast they have. I shall see if my next stay changes it :)