May 1 '18 at 19:07
5/1/18 wow, I just checked out and waited about an hour for hotel valet to get my car. They took my ticket but never pulled my key off shelf. When I asked if my car is up next, I told the short guy with dark hair that he was the one who took my ticket and he said he could have...they never apologized for the wait. I still tipped the other guy who pulled my car up but that was horrible. ....Pala Casino Spa and Resort is under construction but I'm excited to see and enjoy the new pool area, new dining options and remodeled hotel rooms. I hear that the pool will only be 21 and over when it reopens. Which is unfortunate for families with kids because that was a nice area for families. The spa is very luxurious and relaxing. Choices is one of the best buffet, if not the best. Casino has awesome live music. But I still would like to see better rewards.