We came in for my sons birthday dinner around 5 PM on a Sunday. There wasn’t anyone at the host stand. There were 2 girls sitting at a table nearby. One of them reluctantly got up greeted and seated us. Our server arrives and I tell her I had purchased a restaurant coupon. She asked me to show her so I pull it up on my phone. She looks at it and asks if I’m aware that I have to spend double the amount of the coupon? I tell her yes. We order drinks and four appetizers. She said she thought they were out of the shrimp sliders. She went and asked and came back and said no it wasn’t the sliders they were out of. It was the brisket rolls that they were out of. So we ordered a different appetizer. The Margarita was okay and the appetizers were very good. We get our food. We were not given steak knives and were not offered any steak sauce. So, not sure if they have those. My son loved his food and his girlfriend loved hers. However my steak was over cooked. I took maybe 2 bites. Not once did our waitress ask how was the food? Was it cooked to our satisfaction? In fact she didn’t come back to our table for quite awhile. My sons Dr. Pepper sat empty. My son’s girlfriend’s water sat empty as did my Margarita glass. She never asked if I wanted another drink and never questioned why I wasn’t eating my dinner. When she comes to the table, I ask her to see what my tab is up to so I could order desserts. She tells me the kitchen is closed. We look at our phone it’s 6:22. I tell her we didn’t even reach the limit for the use of the coupon yet. She says yeah I’m sure you have. Leaves, comes back with the receipt and then she realizes no I haven’t reached the limit. She leaves to see what she can do. Comes back brings me a new check and tells me the manager could make the check reach the limit by adding her gratuity to the tab as a fee. I look at the check and it’s a $59 fee! Are you kidding me? I have worked in the club/restaurant industry for 20 plus years. I have multiple family members who own clubs/ restaurants. One of which I currently work at. I ALWAYS tip way more than I should! But an over 40% tip? That was the managers solution? I declined the offer paid my $144 tab and still left my waitress a $28 tip. She didn’t even say anything when I mentioned my son didn’t even get to eat cake for his birthday. Satisfied customer? That would be a NO!!!