4/7/18 experience: I was livid with the service provide to my daughter and her friends. It was prom night and they were late to prom. They arrive on time for their 7pm reservation and were not seated until 7:30 pm with different seating because a group of drunk people over stayed their reservation. My daughter sent me a text explaining the group's annoyance at 8:15 because still had not received the dinner plates. I called and spoke with a gentleman who said he was the manager (i forgot his name) he apologized and explained about the people that over stayed and said he put a couple tables together for the group and stayed he told them he comping dessert and there food was being plated. At 8:30 my daughter text me again and asked that I call because seated after they were are getting their food before them. I told her if their food didn't arrive in 5 mins call me. At 8:40 I told her make sure they don't charge you for dessert, she said we don't have time for dessert. I called the manager again and told him they are an hour late to their prom and don't have time to eat please comp their ticket for the problems. He said half of the party had already left and but he will go to their table and talk to them. I thanked him. The next morning I find out from my daughter her group had to sit at three different tables because they couldn't get the table the drunk people were taking up and her and her boyfriend had to sit by themselves. I asked my daughter about the order process and they ordered pretty quick, they already knew what they wanted and they were pressed for time. It took ONE HOUR to get their food and they were not slammed but moderately busy. She said they asked for to go boxes shortly after they brought the food out. The manager came back to the tables a second time after speaking to him at 8:45. He said they were bringing dessert out but they declinded because they needed to leave. The manager had an attitude when asking for their plates to box up the food and NEVER mentioned comping any of their ticket. My daughter said only three out of fourteen of their party left before everyone else, while the manager said half of them were already gone. This whole experience is dispicable for a restaurant of this statue. The manager about putting tables together, he lied about telling them they were comping dessert before speaking to him at 8:15. He lied about their food being plated at 8:15 because they received it at 8:35. He lied about how many were still there at 8:45 and he lied to me about talking to them to make up for this horrendous experience. I feel as though because this group did not have any adults the felt they could provide horrible servce!! Huge disappointment!!!