Feb 5 '18 at 17:25
First I want to say my wife and I had a great time at the casino. But the hotel was a different story. When we got there we found pubic hair on the toilet seat. We also found hair in the tub on the walls. There's also a bunch of hair and dirt on the floor in the corners of the bathroom and I also wrote my name in the dust on the shelves in the bathroom. I talk to management and have not heard back. We stayed January 31 and the 1st of February. I notified them first day. I got an apology and they offered me a breakfast buffet. I told him I would come back and see. When I came back the manager wasn't there and I asked for a lunch buffet they told me they could not approve that because the supervisor was not there. My wife and I are very disappointed we flew down from Minnesota. For a week-long vacation and decided to stay at the Golden Nugget for 2 days. Great view great Casino horrible cleaning service. Like I said quite a bit of hair little too gross for me. Thanks Casino management for NOT getting back with me. It shows me how much you care. I don't like asking for much but when I pay some decent money. There's a standard I expect. And the bathroom is a huge deal for me. Just gross.