Silk's Lounge Silk's Lounge
Restaurant @ Arlington Park
"Jeff Solid"
Hate to leave a bad review on such a wonderful place but their customer service is non existent. I have been coming here for years and decided to pre order my Derby Day tickets for the Marquee Tents. I had called on March 1st to pre order and to confirm that the "Premium Pricing" was in fact the same as the ticket price on the release date and not as stated "Premium Pricing". I was assured pricing would remain the same and it was in fact LOWER than release date. Well release date comes and tickets are $21 less expensive. I called to confirm their error or possibly receive the difference and was rudely told it was sold out and repeatedly told there is nothing they can do. The event is not sold out.