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Oct 11 '12 at 0:22
Hachi

Hachi

  • Restaurant @ Red Rock Casino, Resort & Spa
We went before the Jason Mraz concert. While the food was excellent we left hungry because of horrendous service. Got there 1.5 hours before the concert and were seated promptly. What ensued next was terrible food and beverage service. It took 5 minutes to flag someone down for a beverage menu, another 5 minutes to get someone to take our order for drinks, and at this time we decided to get some food ordered (two appetizers and two rolls). Our drinks finally arrived 30-minutes after being seated which was 10 minutes after they began trickling out our appetizers. We flagged down a manager after being seated over an hour and still not receiving the two rolls. The next day we found that they ran the +/- $100 charge 6-times through our credit card company. My guess is it was retaliatory due to the tip that we left which was a direct reflection of our satisfaction to the dining experience.
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@Red Rock Casino, Resort & Spa
@Las Vegas
@Hachi
0
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