Apr 28 '18 at 3:27
Do Not Stay Here!! We booked a suite for 3 nights. Upon entering our room on the second evening we noticed our room had not been cleaned. The linens and towels were not changed and the trash had not been emptied. Upon calling the front desk we were told someone would be up to take care of it. A hotel worked knocked on our door and dropped off sheets and towels. I again called the front desk and asked for a manager. I am not above making a bed but we paid for suite and I expected better customer service than we were experiencing. The manager came to our room and informed my husband that they only change linens every 3 days unless otherwise requested. She also mentioned that the crew had only been working for a few weeks. The card in the room says that linens will be changed when the card is placed on the bed. I had stripped the linens from the bed and placed the card prior to leaving the room in the morning. When I pay almost $900 for a 3 night stay I do not want to be changing my own linens at 10pm!!
