NDS Ventura
Radisson Hotel & Casino Europa Radisson Hotel & Casino Europa
San Jose
"NDS Ventura"
Very disappointed in this hotel. Outside of being very dated, the exposed concrete made you feel more like you were in a prison than a hotel. The rooms clearly showed lack of attention with shower curtain rods falling off the wall, toilet paper rolls falling off, refrigerators that werent cold but slightly cooler than room temperature. The food for breakfast was horrible and the same all four days I was on property. Forget making special request if you dont want an attitude in return. I made a request for bacon as there was no meat for breakfast. The gentleman got upset and went to the desk to complain that I was asking for bacon. In turn the lady got the same attitude and then finally gave in and told the man to tell the chef to make me some bacon. Once it was ready he brought it to the table and said, "Wow! Lucky you." The breakfast is not international, nutritional sound for heart or diabetic patients. Everything was a starch. The eggs were green with no ham. (Pun intended) There is only one staff member that stood out to me and she was at the front desk. As I approached (on the first day of my arrival) she called me by name and that stood out to me. This hotel needs a total overhaul. Its not up to the Radisson standards.