Apr 2 '18 at 17:31
This could be such a grand resort. Our room was very nice and clean, bed and pillows were very comfortable but room was poorly lit. We stayed in the grand summit king. Went to Easter dinner buffet and was sadly disappointed. Service was slow, employees were not very friendly. Majority of employees seemed on edge which leads me to believe that they are mistreated by management. The crab at the buffet was not very good, had to work way too hard to get a little meat. Earlier in the day we visited the pool which is very nice. 21 and older area was very nice. Big pool was shut down twice because of a chemical imbalance. Luckily we had no kids with us but those with children were extremely disappointed due to the fact that there children could not swim for over an hour the first time and not sure how long the second time. This could be a great resort if it was managed better.
