May 16 '18 at 23:36
We got married at this place. We used to love coming here. The rooms lack many basic necessities. There's no bathtub, no fridge, the cost of getting room service is absurd, the bars all charge different prices for their drinks, the restaurants seem to be uninterested in serving customers. At De la Sol we were told we couldn't sit at a certain table and they stopped accepting to go orders at dinner time. They literally turned customers away. Who does that? The only thing this place has going for them is their valet service. I hope that team gets to see this review. They just....did their jobs. No muss no fuss, just people doing their job. At no other time did I get the impression from this "resort" that they're interested in providing any level of acceptable service.
