Anna Opara
M Resort Spa Casino M Resort Spa Casino
Henderson, Nevada
"Anna Opara"
I've been a member of the M Resort players program for the past 3 years now. I have never been more disappointed in the hotel and their management than I've been today. I'm a celebrity card holder and I was sent vouchers for hotel stay and dining credits. I decided to wait until Mother's Day to use the credits for my mom and family. I checked all the fine print to make sure there were no exclusions to the dining credit, for instance days that we cannot use it. Only to drive about 45 minutes there with my family and come to find out that this is the ONLY day they are not allowing the dining credits to be used. TERRIBLE communication on the part of M resort!! Way to put people and families in a terrible position and not even care or bother to male amends for it.