Diego
Restaurant @ MGM Grand Las Vegas
"Kathleen Anson"
Space was colorful but very loud. Food was expensive but average, and service was ridiculously slow. Basically, she forgot about us. When we politely inquired about several items we had requested, instead of an apology she said "oh, I thought someone else was getting that," STILL took her time getting back and never apologized. She then ignored us the rest of the meal. After flagging her down for our check, we left a small tip. SHE ADDED TO IT! We didn't know until we got home, ultimately received a refund from the casino, and hopefully got her fired. I realize one bad experience doesn't necessarily speak for all, but I sure won't be going back to find out!