Imagine realizing you lost your wallet several hours after checking into a large casino hotel on a weekend with a special event in the area and the hotel, lobby and casino are filled to capacity...well, that was me. I checked in, went to the room to recover from the travel and freshen up and realized I did not have my wallet that had EVERYTHING in it. I immediately went downstairs and spoke to the concierge. They called security and that is when I met Billy. I have to say that Billy and the rest of the security team did not waste any time listening to my hysterical plea to help me find my wallet. I told them that the only other place it could be besides the lobby was in the car which was in the valet. Billy had security start pulling up the security cameras and they had the valet pull the car around and Hallelujah!! My wallet was there. I was so happy and thankful to Billy and his handsome coworker..can't remember his name but (wow!) :). Now I have to admit those slots were incredibly tight but besides that I have to say my stay was very pleasurable. Every employee was kind and pleasant from Billy in security, to Moe in the concierge (another wow!) , Abdullah in the buffet and that's only to name a few. I have to say I am a stickler for customer service and every interaction I had was pleasant and that made my stay wonderful. My only complaint..no microwave or fridge in the rooms and I was there for 3 days so that would have been nice. Great job to all the employees..thank you very much. See you next time. :)