Destiny Harris
DiamondJacks Casino & Resort DiamondJacks Casino & Resort
Bossier City, Louisiana
"Destiny Harris"
We came into town to handle some business and were too exhausted to make the long drive home so we got a room here. The price was reasonable especially since it was Memorial Day weekend. The room was clean and stocked with all the things you expect - soap coffee shampoo etc. The reason for the low rating is this... The giant jacuzzi tub looked so inviting I turned the water on to fill it and then when it was full I was sitting on the side, legs in the water... That's when I noticed a VERY large amount of pubic hair, hair and some weird black goopy chunks. It was disgusting. It was not okay. My husband suggested we shower and go to bed but I wanted that bath so I cleaned the tub myself and it was GROSS. The maids clearly do not have any respect for the company they work for or any pride in their work because the gunk I cleaned out of that tub - after a 6 hr drive and meetings- makes it obvious that these tubs are rarely if ever cleaned. If I had actually been sitting in the water when it was filling and that filth had gotten all over me I think I would of lost it... Worst hotel experience ever.