I visited this Cheesecake location tonight 4/2 2018. This was the worst experience at a Cheesecake factory I have ever had. If I could give zero stars I would. I have been to many locations and never had a bad experience. First of all the service was so slow. We were there for 3 hours. My friend and I ordered mint tea. We were brought tea that tasted like water with a slight hint of mint. Usually this tea is amazing! It usually comes served with fresh mint which we had to request. Then when the waiter refilled the tea it was hot. I then requested some ice. He brought us a cup of ice that was full of nasty dirty food in it and lip stick marks on the outside of the glass. When we asked for new glasses of tea because of the nasty cup of ice. We were brought new teas but the old dirty nasty ones were left at our table. Then I order a Chinese Chicken salad which I have had more than a dozen times in the past. The salad was served with Lettuce, 4 pieces of chicken and a bunch of rice noodles. Totally unacceptable! It is supposed to have chicken, won-tons, sesame seeds , oranges, almonds and green onions. I returned it but waited so long for the salad that all the people in my party had finished eating. I decided i didn't want it at that point. When the Manager came over. I explained the situation. The manager offered me a free piece of cheesecake and gave me the salad free to take home because it was already made. They were going to throw it away anyway. They charged us for the nasty tea. Just a horrible experience all around. Will never go to this location again!