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May 28 '18 at 16:54

Troi Brown

Troi Brown
We enjoyed our stay at the Ameristar Casino in Black Hawk, Co. When we first arrived we pulled in the Valet area. Needed a cart for our luggage. Valet called for Bell office, after waiting a few minutes, we finally gave up and carried our own luggage in. You have a long walk to the Hotel lobby. There at the Hotel lobby, staff was very friendly. Our room was awesome with a beautiful view. The one thing that I did find was the coffee pot was not cleaned. Still had the used coffee filter in it, and the pot was dirty. The Buffet was just unbelievable, staff was very helpful and friendly. The food was just as awesome. They could loosen the machine's. Put a hundred in a penny machine and expect to get a bonus round at least once is not too much to ask, I don't think. They would of received 5 stars if it wasn't for the coffee pot, and the bell hop wait when we first arrived. (And the tight machines)