May 26 '18 at 22:16
I used to love going to the Tachi Palace with my family and friends however in the last two to three years the upkeep of the hotel and the casino itself has gone down terribly and it just seems "dirty". I've been so disappointed that I'm willing to travel to other casinos with family. They do not offer any comps or any initiatives to get you down there to play. I still attend Bingo sessions. Rewards are few. Customer service at,a alk time low. Seems to me that most employees are unhappy which carries out to the customers! This is not the casino I love to go to 510 years ago big changes and not for the good