May 30 '18 at 13:50
So I will caveat this review by saying that I am directly comparing my experience here to the Ruth's Chris locations in Charlotte, NC which I frequent. The food at this location was spot on and delicious. I have nothing negative to say. Now the customer service, is like night and day compared to the other Ruth's Chris I eat at. This location feels similar to a Chilis.. dirty plates were not cleared timely, drinks were left empty for long periods of time (even had to flag down the server for a refill a few times), the server was not friendly... I could not tell you what her teeth looked like because she never smiled. I receive the exact opposite service at the Charlotte restaurants, you are essentially treated like royalty and the staff I upbeat, friendly, and have impeccable service. We had to bag up our own to go food at Harrahs. Never once had to do that Charlotte locations.
