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May 31 '18 at 23:39
The Excalibur

The Excalibur

  • Restaurant @ Excalibur Hotel and Casino
Worst customer service. Waiter at tournament of Kings was at fault for taking away my daughter's plate when she wasn't done and without asking if she was. Whats worse, her top and bottom retainer were on the plate. Now I'm having to fork up over $500 for the pair and they didn't accept liability. I'm turning this over to my attorney even though it's a small amount, it's the principle. They also didn't let her finish her meal. Probably the worst experience here as this is our third time taking the kids and friends. We had a party of 13 and they will never get our business back again. The waiter's name is Victor J and the manager is Chan Shet. Both rude n not helpful at all. If you're visiting for the show, avoid these two.
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@Excalibur Hotel and Casino
@Las Vegas
@The Excalibur
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