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May 29 '18 at 0:10
Cafe 24/7

Cafe 24/7

  • Restaurant @ Evangeline Downs Racetrack and Casino
I stayed at this hotel for Memorial Day Weekend. Everything was clean, but my room, room 135, smelled of smoke. I'm assuming because the room was next to the entrance to the casino. Housekeeping sprayed air freshener and it helped. Many members of my family stayed and we had several rooms booked. My real problem with the hotel was that my daughter needed something out of my room and went to the front desk and requested a card to get in. She was given a key card with no identification, she was not asked her name nor did they call me and ask if it was ok for her to enter my room. The guy at the desk had no idea what her relationship to me was. I asked him why he gave out a key card to my room and his response was "why?? Is something missing?" Really???? No "I'm sorry, I shouldn't have done that" He had NO IDEA why I had a problem with him randomly giving out key cards without my permission. He needs further training!!! Other than him, rest of the staff was great.
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@Evangeline Downs Racetrack and Casino
@Louisiana & Gulf
@Cafe 24/7
0
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