Jun 6 '18 at 13:43
I had the honeymoon suit which was pretty decent. The furniture in the room was very uncomfortable the sofa was too hard to even sit on. The table that we were supposed to have dinner or eat on was unstable. The bed was supper hard. Room service was nonexistent on the weekend and takes over an hour for the food to come. You can tell a lot of the room had water damage u can see the patch work. The trolley takes forever to come and if there’s a busy day with people checking in your better off walking to your room. If you want a room closer to the beach you have to pay additional or become platinum guest. The buffet food was okay they didn’t have much Spanish food only on special nights. The buffet food wasn’t seasoned and taste okay. The beach is beautiful but it was hard to enjoy when people kept begging us to do activities or buy something it became very annoying. I got over 100 times. The pools are okay if u wanna swim to bring goggles they treat the pool everyday. if you are platinum you get access to all restaurants and buffets and additional to the other hotel restaurant, you get private check in, you are closer to the beach you get free room service, you get the private beach so no one will harass you, you get premium drinks, private pools and bigger rooms with newer furniture and champagne in the room. Definitely more perks being platinum. But overall I enjoyed my trip the shower and the jacuzzi and the pool with the bar was the highlight of my trip.