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Jun 11 '18 at 19:14

Downtown Grand

Downtown Grand

  • Las Vegas, Nevada
I really thought that this was going to be a great stay until...when we checked in after 3 and a half weeks of planning a trip that they had switched my smoking room to non smoking....I'm very annoyed....I am not hard to please...but why would I request a non smoking room if I smoke cigarettes? I payed for the convenience and was told they would call the next day if something comes available....no call...no nothing... even if it wasn't available still let me know.....I'm just unhappy..... and when I confirmed 3 times.... who changed my accommodation? And why am I being treated like I'm crazy? Nobody knows.. nobody can help.. I don't know why I even.....super disappointed..rooms are clean.... that is for certain....make sure you get what you request...that's all...I spent money and got the old bait and switch....😉
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@Downtown Grand
@Las Vegas
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