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Jun 13 '18 at 0:07

Ramkota Best Western

We just booked a Queen room in Bldg. E which is in the back. The room hadn't been cleaned since the last guests. We immediately called the front desk and explained the room hadn't been made up. The girl at the front desk responded with "are you sure?" She assured us that someone would bring a new room key over in 5 minutes. We waited over 10 and still no key. We went back to the front desk, but didn't even receive so much as an apology for the inconvenience. Just a "frankly we don't care" attitude. So it's off to Holiday Inn Express for us! I would highly recommend avoiding this hotel!
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