Jun 4 '18 at 1:40
Hotel is open. Rooms are nice. Be advised they charge an extra $50 to your room rate for the possibility you might damage the room. Makes very little sense. Supposed to refund it if no damage takes place. They should tell you about that up front but don't. Also, DO NOT show up before 3 PM which is check in time. I arrived at 2:15, after driving 5 hours, and was turned away without even the possibility of checking to see if the room was ready. The food was way overpriced for both quality and quantity and the front desk employees act like they have a lifetime appointment. A little more attention paid to what's in the best interest of the customer would be nice. Charm school might help.
Very poorly managed. What a shame.