Mar 3 '18 at 10:27
We attended The Ming for my birthday and had the Royal Banquet, and despite being grateful for accomodating us without a booking, the experience as a whole was heartbreaking disappointingly. The vegetable dishes were fresh, however the rest was ultimately bland and unmemorable. The deep fried ice cream was still solid inside and lacked an anticipated crisp which brought the night to a stuttering end. The manager did address this and give us a refund, and we have to acknowledge the excellent service from Kenneth who went beyond expectations to turn our experience around.
At the end of the night, I just couldn’t justify the per person cost for what was delivered, and I can’t see myself ever returning to give it a second chance when Penrith offers such a diverse palate of culinary options that I believe are much better value and quality.