Jun 13 '18 at 22:28
The Nugget dropped from 5 to 4 on this visit. Saturday, 6/9, the 4.5' deep pool was so filthy children's toss rings at bottom of pool could not be seen. Our first hotel room had major electrical problems: neither lamp, clock nor TV worked. Second room, the security lock on the door was inoperable. The mattress was like sleeping on lumpy mashed potatoes. The overall cleanliness of the property was still a 5. The restaurants were still high on quality and service. All of the staff were very kind and accommodating. If they get their service dept issues worked out, they'll go back to 5 stars in our book!
