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Jan 1 '18 at 7:29
We booked for afternoon tea prior to arriving. Our online confirmation of reservation didn't get through by the confused looks of the serving staff. Afterwards we were told to sit on a lounge that had food scraps littered at the feet (this is a high end hotel I presumed) and the lounge looked like it belonged back in the 80s, was impractical for high tea. After moving us to a cleaner table, we had to constantly get up and go to the counter to ask for basic necessities such as teaspoons and tea refills. The food itself was adequate, not worth the high cost they ask for.
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