Jennifer Butler
Grand Biloxi Casino Hotel & Spa Grand Biloxi Casino Hotel & Spa
Biloxi, Mississippi
"Jennifer Butler"
Check in was a breeze. Employees here are very friendly and polite. I think the employees are the reason why people keep coming back to this casino. Every employee I encountered greeted my husband and I. They seemed happy with their job. The casino itself is alright. The casino floor is not that big, and there are a limited amount of slots. We had the buffet and while the food tasted ok, there wasn't much of a selection. Our room was not that great. It was, for the most part, clean. However there was a lingering mold smell through out the room. I think the hotel could you use some major renovating. The reason for my four star review is the professional manner and hospitality of the employees. I believe they deserve a better looking casino to work for. They out do the casino itself, and would be the only reason why I would come back. So basically you have a run of the mill dated casino with outstanding customer service.

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