May 20 '18 at 22:40
Had a scheduled, reserved party for 10. When we arrived the race track was expecting us to have a party of 125. Yes, really. I was told when I arrived I was to locate Guest Services. Employees tried telling me where it was but I never found it. All the glasses on each table were dirty. Took 2 hrs to get a drink while sitting at our table. Took another hr to get a straw. Food was also late. Package I paid for included a 20 min tour (which was actually 5 mins) & a picture if our party w/ winning jockey. Sure, they take a picture but they send it to your phone or email. A print out woukd have been better & more professional. All in all very disappointing!