Jun 12 '18 at 15:56
My wife and I stayed here for a few days. We decided to upgrade our room upon arrival. The room we received was in no way an upgrade. The window faced a large air conditioning unit. We called the front desk and they changed our rooms. That was no problem. When we got to the second room, I decided to shower and found that there was no hot water. We called the front desk again, they offered to switch rooms or we could wait a few hours to see if the water would heat up. The front desk also put in a service request with maintenance. We waited, but didn't receive a response. We called back to the front desk to let them know the water was still cold and would need to change to another room. We got the other room and everything was cool. Overall, it turned out to be a great experience. I just hated that we had to change rooms a few times. We did the whole Fremont Street thing and had a good time. If you are thinking about staying here, know that it is just okay.
