Sena Moran
Enjoy Chiloe Casino and Resort Enjoy Chiloe Casino and Resort
Castro
"Sena Moran"
After paying to get in, I couldn't order any food or drinks, and I also couldn't visit my friend who was staying in the hotel. They refused to return my entrance fee even after 5 minutes. Zero customer service, if you can avoid it definitely avoid everything about this place. During this hour long argument to try and get my money back, I saw them kick some guys out after they won $4000 on $30, claiming that they "cheated", but providing no substantiating evidence of said cheating. This business gets to do whatever it wants because there is no competition and no such thing as customer service. In sum- it's overpriced and you literally risk being robbed by the greedy multi million dollar Enterprise.