Jun 11 '18 at 0:06
While the money charged for the event was worth it, the access to the handicapped seating leaves a lot to be desired. It defeats the purpose of having a special section designated for the handicapped if it is not easily accessible. The walk from the camper lot to the main entrance is over 1.5 miles the way the traffic was routed. To make matters worse the seating is located on the opposite side of the field , requiring an even longer walk for those that have a hard time walking.
The parking attendants and the state police were in the dark as to where we should park and sent us to three different lots. We finally decided to make our own decisions and parked at location 53 requiring the trek as stated above. As it is not acceptable to make complaints without offering a solution here is something you could think about.
There were about 30 carts riding around last night that seemed their only purpose was to waste gas. If they can ride around doing nothing they should be allowed to transport those that need help.
The parking situation should be addressed as follows. Train your employees. Not one single person could give us an answer to any questions to asked. The standard answer we received was " I don't know, I'm just a temp." Even the people that were supposed to be supervisors were useless.
I understand that in an operation your size it is hard to address all complaints but that is no reason for poor public contact. A little training goes a long way.