Jun 29 '18 at 11:12
My husband and I had lunch at Silks before a show this week. We had booked for 12 o’clock, there was no one at the front reception counter and after waiting about five minutes a woman outside the restaurant saw us standing there asked if we were attended to, I presume that she worked somewhere else within the Burswood, she said that she would get someone out to help, we still waited longer. Whilst seated we saw other patrons just walk into the restaurant as there was no one at reception. The food was fine, but pricey. We were shocked when the waiter served meals and drinks on my husband’s right side and reached across the table to serve my meal. This is not proper service etiquette for such a restaurant. The staff and the service at our local Chinese restaurant is much, much better and welcoming. Disappointed.
