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Jun 22 '18 at 13:35

The Lodge

Everything was clean and nice. Kids really enjoyed seeing all of the animals throughout, as well as the pool area. Had an issue with a room above use running back and forth for almost three hours. Didn't complain at first, because children get excited. After we tried, and failed, to call the front desk, my wife went upstairs and was told they have already had complaints about them and were working on it. After contacting the front desk two more times, we were asked if we wanted to move since the other guests had sleeping children...two of my three children were sleeping....Was then told the front desk would call back, which they never did. Maybe it was a bad night for the workers, with other issues going on, but was enough if an unpleasant experience to have me write it out.