Jun 29 '18 at 14:31
The casino floor at the Horseshoe Tunica was very clean. There were lots of fun new games. I may not have won anything, but I had fun. Unfortunately, it is becoming very evident over the years how Harrah’s and all of the other property owners are neglecting certain aspects of their properties. It’s sad to see what’s happening to Tunica & I hope they turn it around. Specific to the Horseshoe: the hotel needs to be clean! The rooms are beautifully done, but dirty. I noticed a big difference with the staff. Not only at the Horseshoe, but also at Gold Strike, Hollywood, & 1st Jackpot. The staff was rude, showed no sign of hospitality, and they made it very evident that they don’t care. This was at the three locations we visited. When I go anywhere, I want to feel welcomed and appreciated. Not too long ago, I got that in Tunica. Unfortunately not during this trip. If you are at the Horseshoe and got a hankering for a cheeseburger, check out the burger bar in the back of the casino. That’s good stuff!
