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Jun 29 '18 at 14:57

This was our first time in Tunica since Penn National purchased Bally’s (now 1st Jackpot). We play a lot at Hollywood St Louis and we wanted to use our comps at the buffet. We were told by the buffet cashier that we didn’t have any comps. When we swiped at the kiosk, we had over $30. I don’t understand how this was even an issue. We were hungry, so we payed full price. It was the most disgustingly dirty place I’ve ever ate at. The quality of food was so poor, it was not edible. As I mentioned in other reviews, it is becoming very evident over the years how Penn Gaming and all of the other property owners are neglecting certain aspects of their properties. It’s sad to see what’s happening to Tunica & I hope they turn it around. At each casino we visited, the staff was rude, showed no sign of hospitality, and they made it very evident that they don’t care. This was at the 4 locations we visited. When I go anywhere, I want to feel welcomed and appreciated. Not too long ago, I got that in Tunica. Unfortunately not during this trip.