Ellis Island Restaurant Ellis Island Restaurant
Restaurant @ Ellis Island Casino & Brewery
"Darrel Falske"
Party of nine had to wait over an hour for food order. 3 orders cooked improperly. Waitress never came near the table to ask to refresh drinks or anything else. Talked to the manager, rather than giving an apology, he called me a liar and said what do you expect me to do about it. Going to Vegas for 50 yrs. Absolute worst service I've ever encountered. I suggest everyone to avoid this restaurant . Contacted the guest services manager Drew Scott with no response. Contacted next person up the ladder with no response. This casino should be avoided at all costs. It's obvious they care nothing about customer service.