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May 20 '18 at 21:15
Martorano's

Martorano's

  • Restaurant @ Rio Hotel & Casino
Our first visit was an excellent experience. The second was a terrible experience. Our food was good and our wait staff was great. After a half hour of leaving, I realized that I left my hat on my chair. We went back within 40 minutes assuming we would just pick up our hat. The hostess and our waiter looked for it. Then the assistant manager said that it was picked up with the trash and thrown out. I couldn’t believe that happened because it was a new Ram hat. I told my wife they threw it out according to the assistant manager on duty that night. She said there must have been a misunderstanding so she went back and spoke with the same assistant manager. He told her the same and even told her we could dig through the trash bins in the back if we wanted. This is the first negative review we have ever posted but well earned. The guy wouldn’t fess up that some one there obviously liked the hat and kept it.
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@Rio Hotel & Casino
@Las Vegas
@Martorano's
0
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