Jul 8 '18 at 0:13
I've been coming to Jackpot over the last 7 years, racking up several nights in the hotel, and many meals at the hotel restaurants. This most recent stay was subpar to say the least. The service in the restaurants was mediocre, although the food was still of great quality. The rooms now leave much to be desired. My tub would not drain properly, and despite repeated requests for maintenance to deal with this issue, it was not addressed during my stay. Also, the television and all of the lamps are on one light switch, so you have to turn everything off manually if you would like to use any one thing independently of the others. At one point during my stay, all of my room keys became disabled, creating yet another inconvenience. Regular maintenance does not seem to be performed anymore, as the elevators look horribly abused. The pillows and other linens are showing their age, and the shower head was pulling out of the wall. Overall, if it were not the only hotel in the area, I would not return for future stays. If one were to open a quality hotel just down the road, I guarantee they could make a killing, as Jackpot is no longer worth the money.
