Royalton Punta Cana Resort & Casino Royalton Punta Cana Resort & Casino
Carretera Macao, Punta Cana
Every Holiday Inn Express I've stayed at outclasses this place. Where do I even start with this place? First off, this isn't a five star resort. Not even close. Secondly, the "hospitality" from most of the staff is laughably bad. They act like you are bothering them, and expect to wait a LONG time when you order food or drinks. When you get coffee at the coffee shop, it comes in a cup the size of a shot glass. Really? They are really stingy on serving sizes, and that gets old quickly. Third, the staff and their constant badgering of guests to buy timeshares gets old REAL QUICK. For some reason, they let outside vendors set up shop in the resort. Again, these people are pushy and annoying. Finally, a lot of the place is just dirty, such as dinner plates in the buffet line.