Matthew Scott
The Lodge at Deadwood The Lodge at Deadwood
Deadwood, South Dakota
"Matthew Scott"
The hotel is nice, with a beautiful facility including the pools and casino. However, the service is poor. Maids left our room door open for at least 4 hours while we were gone after she cleaned the room. For another specific example, see my review of the Deadwood Grill restaurant in the hotel. When these issues were brought up to management they seemed indifferent to the issues. The casino is run properly with good service. If you read my other reviews you'll see I very rarely put negative, so this is uncommon for me, but I felt it important to stress the issues here with fellow travelers. If you're coming to Deadwood, find a different place. Yes they have chain motels/hotels but at least you know what to expect from these places.