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Jul 12 '18 at 0:51

Joshua West

Cowboys Casino

Cowboys Casino

Joshua West
Was stampede 2018 was trying to have a good time at the tent in the grounds. I had tickets to get to a private event in the tent yet the event holders were not at the gate to provide bracelets. Security (5 different people) proceeded to parade me around for an hour and not give me access to the tent without paying $150 after I had already paid to get access earlier but had to leave the tent to get into the private event. Cowboys did not provide any solution other than fork over $150 and did not understand my situation at all. I regret the situation I had and I hope they can provide a semblance of better service to other people because mine was terrible and I hope they learn from it after losing a customer.