Mar 23 '17 at 19:59
Our family was given a gift card to Caribbean Cove a couple years ago. Shortly after they "went under construction" and have been ever since. We called nearly a year ago to hear they would be re-opening soon and could redeem our gift card then. It's months later and we are hearing the same timeline for this Spring. Upon asking for cash back they hung up on us. Wow. What a shame—my family did enjoy going there and kids loved the experience. Unfortunately Caribbean Cove will not ever see us again, ever. I hope other families can read this and be spared from A. going there and B. buying a gift card for someone else to go there. It isn't worth the mistreatment.