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Jul 10 '18 at 12:12

The best place for stay in central Kosice but still many things need to be improved. Especially the service on reception desk. As the room and the room facilities were excelent for this hotel standard and I really enjoyed the cleaning service and the downstairs restaurant I do not find the client service on the main reception desk fair enough. The young lady was arrogant and simply rude. Fortunately the shift changed at the evening and thy very nice guy helped me fast and easy without any excuses.