Jul 10 '18 at 12:05
The only thing I enjoyed about this hotel is it's proximity to the falls. Otherwise, I was completely disappointed. Our reservation was made over 2 weeks in advance with the American Express travel team, but confirmed by the Seneca reservation team. We requested 2 double bed rooms in order to accommodate my family of 8. Also, being that we were so close to Niagara Falls we wanted and paid for rooms with views that were adjoining. However, upon checking in we received only one room with double beds and neither room had a clear view of the falls. The staff justified this by saying that requests are not guaranteed and that our rooms had the best view they could offer. Our view was more so of a parking lot and the amenities were few for the price paid to stay at this "resort". Definitely do your homework before booking this location. There are other more reasonably priced hotels that I'm sure would be more accommodating to a large group traveling with a senior citizen
