Jun 2 '18 at 20:16
Phone my orders was told it would be ready in 15 min. my fave them name but them my husband will come to p/u. We waited 30 min. for the young man to give him first the wrong order then ask my husband what did he order after they waited on several orders that came in well after him placing orders, then took the wrong order throw it and told the cook to scrap this order its wrong after told him what I ordered he brought it to me I told him from the beginning it was separate orders could he put it in separate bags,he brought the orders to the counter didn't bag it when I ask was he going to bag my purchase he brought me the bag and threw it on the counter like he did the food. I request the manager and my money back I don't pay for bad customer services and management as well. Been coming to B&M for years never have I received such terrible service and I won't again and from what I'm reading in your reviews you need to listen because your employees are terrible walking around with do-rags, underwear showing, and representing your establishment. 🙏🙏
