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Jul 10 '18 at 0:32
Gameside Dining

Gameside Dining

  • Restaurant @ Barona Resort & Casino
I had an absolutely terrible experience. I called to ask about the price of the buffet problem to going to the resort. I was told that with my players club card, the price would be $23.99. When I got to the cashier, she told me that in order to get the discount I must go back into the casino and earn 500 player points just to get the discount. I then asked to speak to the manager, who proceeded to tell me that I was wrong and that the gaming commission sets that and he can't do anything about it. This is of course completely false because California does not have a gaming commission. It is their own management driving ridiculous policies like this. Barona has lost a long time customer due to not only their ridiculous policies but their absolutely horrific customer service. Truly terrible experience.
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@Barona Resort & Casino
@The West Coast
@Gameside Dining
0
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