Center Bar Center Bar
Restaurant @ Hard Rock Hotel and Casino Lake Tahoe
"Marvin Bartholf"
Location is excellent but what set this place way above and beyond expectations was the service from the concierge team of Tania, Theresa and Vanessa. It was our 15th year anniversary and we booked an evening boat cruise to see the fireworks from the lake. Unfortunately a couple hours before we were to be picked up, we received a call from the cruise line telling us the cruise had been cancelled due to mechanical failure. We were devastated to say the least with my wife in tears and calling down to the concierge to see if there was anything they could do help us. They worked their magic and were able to get us on another cruise line that had been sold out. I will never be able to thank them enough in helping our anniversary be a memorable evening that we will never forget!